Book an advice appointment

Scotland’s Migration Service gives advice to people who want to live, work or study in Scotland. As part of the service, Citizens Advice Bureaux in Scotland give free advice appointments to people on behalf of the Scottish Government.   

Appointments are for people who want to move to or settle in Scotland, and you must meet certain conditions. You should check if you can book an advice appointment. 

Check if you can book an advice appointment 

You can book an appointment if you:  

• Have lived in Scotland for less than two years 
• Live in Scotland and have limited leave to enter or remain in the UK 
• Live in Scotland and have a Student visa or Graduate visa 
• Have a close family member who lives in Scotland and want to join them 
• Have a job offer in Scotland and want to move here 

If this does not apply to you, check other ways to get advice from Citizens Advice Scotland (citizensadvice.org.uk) 

About the advice appointment

Citizens Advice Scotland is a non-profit organisation. Your free appointment will be with a trained adviser from a Citizens Advice Bureau in Scotland.  Advice appointments are for people who want to move to or settle in Scotland. You can get advice about: 

• Immigration and visas  
• Housing  
• Social security payments (also known as benefits)  
• Employment  
• Education and childcare  
• Money and debt  
• National insurance and tax  
• Healthcare  
• Public services  

You can book an appointment:  

• From 9am to 8pm, Monday to Friday  
• From 10am to 4pm on Saturday  

You can choose to have the appointment by video or phone call. It will last around one hour.  

You’ll get an email after Citizens Advice Scotland confirm your appointment. It will explain what will happen at the appointment.    

Find more information on our terms of service.

For information about how your data will be used when you book an appointment, please read the Citizens Advice Scotland privacy policy (cas.org.uk).